The cost of conflict either in the workplace, at home or in the world is well known. Therefore it is no surprise that the art of negotiation, or resolving grievances, has become a profession in its own right as Anne Marie Box an accredited mediator and psychologist practicing in Noosa Junction, well knows. “However, people do not need extensive training to negotiate solutions to everyday problems; she says and has put together the following points to help resolve conflict or grievances in everyday life.
- Choose the right time and place; don’t ambush a person, or they can feel defensive and it gives them time to prepare for the discussion. I.e. “I would like to speak to you about….tonight, ok?” [Read more…]